From the right cabinet
Game Console Repair
PlayStation, Xbox, Nintendo Switch and retro systems, for Greensboro, Winston-Salem and High Point. HDMI ports, overheating, disc drives and drifting sticks, repaired at board level so you keep your own console instead of getting somebody else's refurbished one back. Every number below is a starting price.
Ports and power
HDMI port replacement, PS5 and Xbox Series X or S
Ripped or bent HDMI port on a PS5, PS5 Slim, Xbox Series X or Series S. The old port comes off and a new one goes on. Starts at $139. The port itself is an $8 to $20 part. The labor is in getting the old one off the board without damaging it.
from $139HDMI port replacement, PS4 and Xbox One
Same job on a PS4, PS4 Slim, PS4 Pro, Xbox One, One S or One X. Starts at $89.
from $89PS5 HDMI retimer chip replacement
Sometimes the port itself is fine and the retimer chip behind it is dead. Different chip, harder job, finer work. Starts at $199.
from $199Console power supply replacement
Console that is dead at the wall or shuts itself down under load. Power supply replacement starting at $139.
from $139No power, board-level diagnosis and repair
Console with no power, no video, or a beep code, where the power supply itself checks out. The fault is unknown until it is found, so this starts at $179 and I quote the rest once I know what failed. Replacement components are usually under $20. The $49 diagnostic is credited in full toward the repair.
from $179Cooling and cleaning
Console cleaning and thermal service
Three levels. $45 for a dust-out and fan clean without a full teardown. $85 for a full interior teardown and clean. $109 for the teardown plus fresh thermal paste and pads on an Xbox, a PS4 or a gaming PC.
from $45PS5 liquid metal service
The PS5 uses liquid metal instead of thermal paste and it degrades and pumps out over time. Full teardown, clean, fresh liquid metal, new thermal pads, reassembly and a load test. Starts at $149. Liquid metal is electrically conductive, so it shorts a board if any of it goes where it should not, and that is what the price reflects.
from $149Console fan replacement
Grinding, rattling or dead fan on a PS5, PS4 or Xbox. $109 labor plus the fan.
from $109Disc drives
PS5 disc drive repair and realignment
Disc drive that will not take a disc, will not eject, or grinds. I repair and realign the original drive rather than swap it. PS5 disc drives are paired to the console board, so keeping your original drive in the console sidesteps the problem.
from $109Xbox disc drive repair or replacement
Xbox Series X, Xbox One, One S or One X optical drive that will not read, will not take a disc or grinds. Starts at $129. Xbox drives do not carry the pairing problem the PS5 has, so a replacement drive is a real option here.
from $129Nintendo Switch
Nintendo Switch USB-C charge port
The USB-C port is desoldered and replaced, on original Switch, OLED or Lite. This is board-level work rather than a plug-in part, which is why it is priced like board work. Starts at $119.
from $119Nintendo Switch screen
Cracked Switch screen or digitizer, original Switch, OLED or Lite. Starts at $149.
from $149Nintendo Joy-Con rail and charge port
Broken Joy-Con rail, a Joy-Con that will not connect or charge, or a damaged charge contact. Starts at $89. On drift specifically, Nintendo repairs Joy-Con drift free of charge in most cases even out of warranty. Send it to them first. I am not going to charge you for something the manufacturer does for nothing.
from $89Controllers
Controller stick module replacement
Stick drift fixed with a like-for-like module. $49 for one stick, $79 for both. The replacement is the same design as the one that just failed, so if you would rather not repeat this, read the next card.
from $49Controller hall effect or TMR joystick upgrade
Drifting stick replaced with a hall effect or TMR module instead of the potentiometer design the controller shipped with. $89 for a DualSense, $99 for an Xbox controller, both sticks and return shipping included. The stock module rides a wiper on a carbon track; these read position magnetically, so there is no wiper and no track to wear. Different failure modes, and I am not claiming how long one lasts.
from $89Controller USB-C charge port
DualSense or Xbox controller that will not charge or has a loose port. The port is desoldered and replaced. Starts at $79.
from $79Retro systems
Retro RGB and HDMI mod install
Install of RetroGEM, N64Digital, UltraHDMI, NESRGB, Tim Worthington and similar kits. $119 labor and up depending on the console and the mod. You buy the kit or I order it for you at cost plus handling.
from $119Fees, hours and service area
Diagnostic
$49, credited in full toward the repair. Nothing is charged if I decline the job, refer it out, or cannot recover your data. If you get a quote and decide not to proceed, the $49 covers the bench time.
$49House call
$99 covers the trip and the first hour on site, then $80 an hour. The radius is 25 miles from High Point 27265, which takes in all of Greensboro, Winston-Salem and High Point. Past 25 miles it is $1 a mile counted both ways, and I tell you that number before I leave.
from $99Hours and service area
Mon-Fri, 10am-4pm, working out of High Point, NC 27265. Outside those hours by request for an added fee. I cover the Piedmont Triad, which is Greensboro, Winston-Salem and High Point, by mail-in, drop-off or house call.
Mon-Fri, 10am-4pmHow it works
Get it to me
Ship it in, drop it off, or book a house call. Include a controller if you can, it helps with testing. Start with a repair request.
$49 diagnostic
I test it, find the actual fault and send you a price before any work starts. Nothing is done until you say yes.
Board-level repair
Microsoldering under the microscope where that is what the fault needs, rather than swapping the whole console.
Tested, then back to you
Load tested on a game before it goes back. Pick it up, I ship it back, or I return it on a house call.
Console down mid-season?
Mail it in, drop it off, or book a house call anywhere in the Triad. Questions? Email [email protected].