Ticket number + your email

Check a Repair

Enter the ticket number from your confirmation and the email address you used on the repair request. Both together, or it will not open.

Six digits. With or without the dash, both work. Lost your ticket number? Get it emailed to you.

The same address you put on the repair request.

No ticket number yet? Start a repair request.

Lost your ticket number?

Enter the email address you used on the repair request and we will email you every ticket number we have for it, with what each one is for.

The same address you put on the repair request. The list goes to that address and nowhere else.

You get the same reply whether or not we have anything under that address. That is deliberate, so the box cannot be used to check who our customers are.

If nothing arrives, email [email protected] and we will find the repair from your name and device.